Policies & Returns
Finitura, Inc. of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.
Collection of Information
This website collects various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
Use of Information Collected
Finitura, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.finitura.com . Finitura, Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Finitura, Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
Finitura, Inc. may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.
Finitura, Inc. may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
- Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Finitura, Inc. and/or our website;
- Maintain, safeguard and/or preserve all the rights and/or property of Finitura, Inc.; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of www.finitura.com and/or the general public.
Children Under Age of 13
Finitura, Inc. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to
email@example.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Links to Other Web Sites
Finitura, Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
Acceptance of Terms
Returns are at the sole discretion of Finitura. If approved for RA number, we will accept returns within 15 days of your original purchase with a 30% restocking charge. Sadly, after the 15 days, we cannot accept returns. If you need to return something, please contact us 1-800-886-2463 for a Return Authorization. Return shipping will be the responsibility of the sender. Any products received without a return authorization cannot be accepted.
In order to qualify for a RA number, supply items need to be unused and in resalable condition. No writing on the boxes., no stickers, unopened, just the way they were recieved.
- Any items that are ordered special, direct from manufacturer, special colors, size or Custom items such as imprinted materials and service parts (blades, dies and cut sticks) cannot be accepted for return.
- All Equipment/machines is non returnable.
- Large items that must be delivered by truck are non returnable. Any damage to these items must be recorded on the bill of lading and is signed upon delivery.
All returns are at the discretion of Finitura and must have an assigned Return Authorization (RA) Number. This RA Number must be requested within 15 days of receipt of merchandise. Requests made after 15 days will not be authorized. All returns are subject to a 30% restocking charge. except in the case of defective product, product damaged in shipment, or product received not as ordered.
The return must reference the RA Number on the shipping label
Shipping charges are non refundable unless product was received defective, damaged in shipment, or not shipped as ordered. Returns not meeting these conditions have to be returned to Finitura at the customer's expense.
No returns and/or exchanges will be accepted if merchandise has been used or if original boxes are marked, written on, damaged or have stickers on them.
No returns will be accepted if merchandise was custom produced, including custom size product or custom imprinted product or custom built equipment or custom built dies.
If your RA is approved, once the product has arrived back to Finitura for inspection, please allow up to 30 days to process refunds. No refunds will be made until product is returned.
How to Contact Us